This page displays the list of potential back charges submitted by the builder. A Pending Back Charge alert is generated in SupplyPro when the builder creates a new back charge in BuildPro. This alert notifies the supplier that a potential back charge may soon be charged to the supplier. A back charge remains in pending status until the back charge is approved by the builder’s back office.

To view and clear a Pending Back Charge alert:

1. Click on the Orders tab. The Order Management page opens.

2. In the Alerts box, click on the Pending Back Charges link. The Alerted Orders - Pending Back Charges page opens.

3. Click on a Back Charge # link to open the Back Charge Detail page.

4. Go back to the Alerted Orders - Pending Back Charges page.

5. Click the check box to the right of each pending back charge alert you want to clear.

6. Click the Clear Selected Alerts box at the bottom of the page. The alert is cleared from the page. If the builder's back office approves the back charge, a Completed Back Charge alert will be generated, indicating that you will be back charged by the builder.

7. View cleared back charges on the Back Charges report. Search for back charges by status or the unique back charge number.