The History tab of the Order Detail page allows you to view order history. This tab helps you track order progression from the time it was received until the time it was shipped, showing you all of the different statuses and corresponding dates and times.

Users can view read receipts for notes sent to BuildPro. When a note is sent from SupplyPro to BuildPro, a read receipt will appear on the History tab showing when the builder read the note. Also, when the supplier reads a note from BuildPro, a read receipt appears on the BuildPro History tab showing when the supplier read the note.

To access the History tab:

1. Click on the Orders tab.

2. Click on the Received, To Do, Pending Approval, or Complete link. The Order List page opens.

3. Click on an Order Number link. The Order Detail page opens.

4. Click on the History tab.

History Tab Columns

• Date – Date the action was taken.

• Action – Action taken by the BuildPro or SupplyPro user.

• Builder – BuildPro user that performed the action. Displays ‘NA’ if the action was taken by a SupplyPro user.

• BP Status – Status of the order in BuildPro after the action was taken. If the BuildPro user reschedules, displays 'Pending SP Confirmation.’

• Supplier – SupplyPro user that performed the action. Displays ‘NA’ if the action was taken by a BuildPro user.

• SP Status – Status of the order in SupplyPro. If the SupplyPro user reschedules, displays ‘Pending BP Confirmation.’ (Other statuses may include: Order Received, Order Rescheduled, Order Downloaded, Undo Complete, etc.)

• Notes/Additional Information – Any notes entered and sent with the action. For suppliers set up on SupplyPro Connect, this column may also display payment data and journal info.

User Actions

All of the actions listed in the table below describe what the user (BuildPro or SupplyPro) can do to an order. These actions and the way they display on the History tab are consistent across BuildPro and SupplyPro. Most of the possible actions are listed in sequence, following the usual life cycle of an order.

• Order Submitted – Builder starts the task and submits the order to the supplier.

• Order Acknowledged – Supplier acknowledges/receives the order.

• Change Order Requested – Supplier requests a change order.

• Order Re-transmitted – Builder re-transmits a task to the supplier.

• Order Rescheduled by Builder – Builder reschedules a task.

• Order Rescheduled by Supplier – Supplier requests a reschedule.

• Order Reschedule Accepted by Builder – Builder accepts supplier reschedule.

• Order Reschedule Accepted by Supplier – Supplier accepts builder reschedule.

• Order Reschedule Declined – Builder declines supplier reschedule request.

• Order Partially Shipped – Supplier partially ships order.

• Order Partially Received – Builder partially receives order.

• Order Completed by Supplier – Supplier marks order as complete.

• Order Cancelled – Builder cancels order.

• Order Completed by Builder – Builder marks order/task as complete.

• Order Completed With Exception – Builder marks order/task as complete with exceptions.

• Order Exception Removed – Builder removes exceptions.

• Order Undo Complete Builder – Builder undo’s order/task completion.

• Order Undo Complete Supplier – Supplier undo’s order completion.

• Note Sent – Builder or supplier sends a note to the other without taking any other action.

• Note Read Receipt – Indicates that the builder or supplier has read the note sent by the other.

• Integration Changes – Changes were made to the schedule by the builder's back-office system.