Job Management

Order Detail - History Tab

Use the History tab to view information about actions performed on an order by the builder or supplier. Examples of actions include: when an order was submitted or when an order was marked as complete as well as any notes entered.

The History tab gives users detailed information as to the history of the order, including the date, user change (Action taken), user making the change, BuildPro and SupplyPro status, and any notes associated with the change. This helps decrease communication problems between builders and suppliers by keeping order information and statuses consistent between BuildPro and SupplyPro.

Users can view read receipts for notes sent to SupplyPro. When a note is sent from BuildPro to SupplyPro, a read receipt will appear on the History tab showing when the supplier read the note. Also, when the builder reads a note from SupplyPro, a read receipt appears on the SupplyPro History tab showing when the builder read the note.

 

To access the History tab:

  1. Click on the Jobs tab.

  2. Click on a Job Name link. The Job Actions page opens.

  3. Click on the Job Management – Express link on the Field Actions tab. The JME page opens.

  4. Choose from the filters, and click the Show Tasks button.

  5. Click on a PO Status link next to a task. The Order Detail page opens.

  6. Click on the History tab.

 

History Tab Columns

  • From - User that performed the action. An icon will appear to the left of the user's name indicating the user is a BuildPro or SupplyPro user.

  • Action – Action taken by the BuildPro or SupplyPro user.

  • BP Status – Status of the order in BuildPro after the action was taken.

  • SP Status – Status of the order in SupplyPro. If the SupplyPro user reschedules, displays ’r;Pending BP Confirmation.’

  • Notes – Any notes entered and sent with the action.

  • Date – Date and time the action was taken.

 

User Actions

All of the actions listed in the table below describe what the user (BuildPro or SupplyPro) can do to an order. These actions and the way they display on the History tab are consistent across BuildPro and SupplyPro. Most of the possible actions are listed in sequence, following the usual life cycle of an order.

  • Order Submitted – Builder starts the task and submits the order to the supplier.

  • Order Acknowledged – Supplier acknowledges/receives the order.

  • Change Order Requested – Supplier requests a change order.

  • Order Re-transmitted – Builder re-transmits a task to the supplier.

  • Order Rescheduled by Builder – Builder reschedules a task.

  • Order Rescheduled by Supplier – Supplier requests a reschedule.

  • Order Reschedule Accepted by Builder – Builder accepts supplier reschedule.

  • Order Reschedule Accepted by Supplier – Supplier accepts builder reschedule.

  • Order Reschedule Declined – Builder declines supplier reschedule request.

  • Order Partially Shipped – Supplier partially ships order.

  • Order Partially Received – Builder partially receives order.

  • Order Completed by Supplier – Supplier marks order as complete.

  • Order Cancelled – Builder cancels order.

  • Order Completed by Builder – Builder marks order/task as complete.

  • Order Completed With Exception – Builder marks order/task as complete with exceptions.

  • Order Exception Removed – Builder removes exceptions.

  • Order Undo Complete Builder – Builder undo’s order/task completion.

  • Order Undo Complete Supplier – Supplier undo’s order completion.

  • Note Sent – Builder or supplier sends a note to the other without taking any other action.

  • Note Read Receipt – Indicates that the builder or supplier has read the note sent by the other.

  • Integration Changes – Changes were made to the schedule by the builder's back-office system.

 

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