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Add or Update JIO/CO Rejection Codes
Use this page to add or update Rejection Codes that will be used if a user rejects a JIO or CO.
To add a Rejection Code, enter the Code and Description and click the Add Rejection Codes button. You may enter up to 10 Rejection Codes at a time. There is no limit on the total number. Rejection Codes are stored and maintained at the company level. Every Division of the company will use these same rejection codes.
The Code that is entered must match your Rejection Code from your ERP system. When a JIO or CO is rejected, this code will be exported via integration to your ERP system.
To update a Rejection Code, modify the Description or change the Status and click the Update Rejection Codes button. You may delete the Rejection Code only if it has not been used when a JIO or CO was rejected. You cannot change the Code, however, you may change the Status to Inactive and create a new Rejection Code to replace one. When the Status is changed to Inactive, the Rejection Code will no longer appear in the drop down box to be selected when a JIO or CO is rejected.